Privacy Policy

1. Introduction

Chronogen ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide to us, including:

• Contact information (name, email address, phone number, mailing address)
• Business information (company name, industry, job title)
• Marketing preferences and target audience specifications
• Payment and billing information
• Communications with our support team

2.2 Information We Collect Automatically

When you use our services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location information (general geographic area)

2.3 Information from Third Parties

We may collect information from third-party sources, including:

• Social media platforms and advertising networks
• Data brokers and marketing partners
• Public databases and directories
• Client-provided customer lists and databases

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Creating and managing targeted advertising campaigns
• Analyzing campaign performance and optimizing results
• Communicating with clients and providing customer support
• Processing payments and managing billing
• Complying with legal obligations and preventing fraud
• Developing new features and services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Clients

We share qualified lead information with our clients as part of our core service offering. This includes contact details and relevant demographic information.

4.2 With Service Providers

We work with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Email marketing and communications
• Analytics and performance tracking
• Customer relationship management

4.3 For Legal Compliance

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms of service

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and backup systems
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of the information and how it is used
• Legal and regulatory requirements
• Client relationship duration
• Legitimate business interests

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request limitation of processing activities
• Objection: Object to certain types of processing
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in Section 11.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage information. Types of cookies we use include:

• Essential cookies: Necessary for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences, but disabling certain cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

Your continued use of our services after the effective date constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.